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Privacy Policy

Privacy Policy for Falcon Van Hire

Effective Date: April 2025

Falcon Van Hire we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or communicate with us.

1. Information we collect

We may collect and process the following types of personal information:

a. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

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b. Automatically Collected Information When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and duration

  • Cookies and similar technologies (see Section 5)

2. How we use your information

We use your information to:

  • Process bookings and rental agreements

  • Communicate with you regarding your booking

  • Send confirmations, updates, and reminders

  • Respond to inquiries or customer service requests

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

3. Sharing your information

We do not sell your personal information. However, we may share your data with:

  • Payment processors for secure transactions

  • Insurance providers and authorities (if required for legal or safety purposes)

  • IT service providers to support our website and operations

  • Law enforcement or regulatory bodies when required by law

4. How we protect your data

We implement appropriate technical and organisational measures to secure your personal information, including:

  • Encrypted data transmission

  • Secure payment gateways (if required)

  • Regular security audits and monitoring

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand how visitors use our site and allow us to make improvements.

You can control cookies through your browser settings. However, disabling them may affect site functionality.

6. Your rights

Under applicable data protection laws (like the UK GDPR), you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (subject to legal retention obligations)

  • Object to or restrict certain processing activities

  • Withdraw your consent (where applicable)

To exercise any of these rights, please contact us at Accounts@falconautotech.co.uk

7. Data retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements.

8. Changes to this policy

We may update this Privacy Policy occasionally to reflect changes in law or business operations. Any updates will be posted on this page with a revised effective date.

9. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Falcon Van Hire
Email:Accounts@falconautotech.co.uk
Phone: 01923 245777

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